Help Center



​What is the ​The Slabb?


Can I gift a subscription box to a friend?

I've missed the deadline for this months box; can I still receive this months box?​

My subscription auto renewed and I didn't want it to?

Can I have more than one subscription on my account?

How do I cancel my subscription?

I've cancelled my subscription but I want to re-activate it. How?

How much does shipping cost per subscription box?

Can I cancel my subscription box after it has been shipped?

When will I receive my subscription box?

How do I prevent my subscription from auto renewing?


Do your subscriptions automatically renew?

What payment methods do you accept?

My card was declined?

I entered my information incorrectly, can I change it?


How much does shipping cost ?

How long does shipping take?

How will my product be shipped?

Something is damaged in my box, what do I do?

There's something missing from my box, what do I do?

My box never arrived, what now?

Can I return my box once received?


I cannot find the answer to my question


What is the shelf life?

How are the lollipops packaged?

Can I order multiple products?