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FAQ

General

​What is the ​The Slabb?

Subscription

Can I gift a subscription box to a friend?

I've missed the deadline for this months box; can I still receive this months box?​

Billing

What payment methods do you accept?

My card was declined?

How do I prevent my subscription from auto renewing?

My subscription auto renewed and I didn't want it to?

Can I have more than one subscription on my account?

I entered my information incorrectly, can I change it?

How do I cancel my subscription?

Do your subscriptions automatically renew?

I've cancelled my subscription but I want to re-activate it. How?

Delivery

How much does shipping cost ?

How much does shipping cost per subscription box?

How long does shipping take?

How will my product be shipped?

When will I receive my subscription box?

Can I cancel my subscription box after it has been shipped?

Something is damaged in my box, what do I do?

There's something missing from my box, what do I do?

My box never arrived, what now?

Can I return my box once received?

Other

I cannot find the answer to my question

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